FAQ

We operate from two different spa locations. 

To avoid any inconvenience, please check your appointment location carefully. 

Unfortunately, we are unable to issue refunds for appointments booked at the wrong location. 

We recommend you arrive 10-15 minutes in advance of your treatment. Please be advised that late arrivals will result in a reduction of treatment time.

A 100% charge will be incurred for any treatment not cancelled at least 24 hours prior to your scheduled time.

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If you lose any items of yours in our spa, we will always try our best to find it, however

we do not take responsibility for any lost items.